Labour only contracts

Labour only Maintenance contract

Unlimited onsite callout for labour and travel costs
Unlimited telephone support
Unlimited online PCanywhere support live (requires an broadband account on site)
Faulty parts are not covered and will be invoiced

Parts will be repaired or complete units swapped out with equivalent equipment. Parts are supplied on a discounted rate for Labour only contracts normally at wholesale prices

It does not cover new for old.

Generally speaking, we would advise purchasing new equipment after five years we offer special discount on new purchased replacement equipment, which is still covered on maintenance contract. Normally at wholesale prices.

Not Covered

Support for problems caused by software not installed by Ourselves
Support for virus related issues
You are responsible to keep any anti virus, spyware applications up to date.
It is our strong recommendation that the POS and CCTV systems are not used at all for any internet activity.